Privacy Policy

This Privacy Policy explains how AccountSmarty ("we", "us") collects, uses and protects personal information when you use our website and accounting service (the "Service"). By using the Service you agree to the practices described here.

We collect the following kinds of information:

• Account information: your name, email address, company name and password (stored only as a secure hash).
• Financial data you provide: chart of accounts, transactions, balances, and the bank statements or reports you upload, including the transaction details, account names and payee names they contain.
• Preferences: currency, decimal places, timezone and organization settings.
• Usage and device information: pages visited, actions taken, browser type, IP address and error logs, used to run and secure the Service.
• Communications: messages you send to support and newsletter sign-ups.

Where data protection law requires a legal basis, we process personal information to perform our contract with you (providing the Service), for our legitimate interests (securing and improving the Service, preventing abuse), to comply with legal obligations, and, where needed, with your consent, which you can withdraw at any time.

• To provide, operate and improve the Service, including importing and categorizing statements.
• To authenticate you, secure your account and prevent fraud or abuse.
• To respond to support requests and send service-related notices.
• To send product updates or marketing, where you have agreed. You can opt out at any time.
• To comply with legal obligations.

Files you upload are read to extract transactions and suggest categories. Some suggestions are produced with the help of automated systems, including third-party AI processing providers, which receive only the text needed to categorize transactions.

Nothing is added to your books until you review and confirm the import.

We do not sell your personal information. We share it only with:

• service providers that host our infrastructure, process payments, send email or provide the automated processing described above, under agreements that require them to protect your data;
• professional advisers and authorities where required by law or to protect our legal rights;
• a successor organization if we are involved in a merger, acquisition or sale of assets, with notice to you.

The Service may link to or integrate with third-party websites and services, such as payment, email or analytics providers. Their handling of your information is governed by their own privacy policies, and we are not responsible for their practices. We encourage you to review them.

We keep your account and financial data for as long as your account is active. If you delete your account we remove or anonymize your data within a reasonable period, except where we must keep certain records to meet legal, tax or security obligations. Backups are removed on a rolling schedule.

We use safeguards such as encrypted connections, hashed passwords, access controls and monitoring to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. Please use a strong, unique password and keep it private.

Depending on where you live, you may have the right to access, correct, export or delete your personal information, to object to or restrict certain processing, and to withdraw consent. You can update most details in Settings. For anything else, contact us using the details below and we will respond within a reasonable time.

If we become aware of a security incident that affects your personal information, we will investigate promptly and, where required by law, notify you and the relevant authorities without undue delay, describing what happened and the steps you can take.

We use cookies and similar technologies that are needed to keep you signed in, remember preferences and protect the Service. You can control cookies through your browser settings, but parts of the Service may not work without essential cookies.

Your information may be processed in countries other than where you live. Where we transfer data across borders, we use appropriate safeguards so that it stays protected.

Some browsers send a "Do Not Track" signal. The Service does not currently respond to these signals, as we do not track you across third-party websites. Automated categorization suggestions are only suggestions; you review and approve them, and we do not make decisions about you with legal or similarly significant effects based solely on automated processing.

The Service is not intended for anyone under 18, and we do not knowingly collect personal information from children. If you believe a child has provided us with information, please contact us and we will delete it.

We may update this Privacy Policy from time to time. We will change the date at the top and, for material changes, notify you in the Service or by email before they take effect.

Questions or requests about your privacy? Email us at privacy@accountsmarty.com.